Pioneering All-in-One Digital Content Services

As the leading OTT Media Service provider, Basebone has a 15+ year legacy of creating and selling subscription-based digital content services direct to consumers around the world.

A Legacy of Innovation and Growth

Tracing Our Journey

2007

Established Funding

Basebone Chairman, Michael Holmqvist, and a small team detected a huge opportunity within a new sector in the mobile ecosystem, carrier-based VAS services.
Established funding, infrastructure requirements and management structure.

2008

Service Development

Mainstream VAS services are developed, packaged and sold on a subscription basis in emerging markets.

2009

Direct Billing & WASPA

Setup direct billing agreements and integrates with the main 3 MNO’s in South Africa.
Becomes a member of the Wireless Application Service Providers Association of South Africa (WASPA) industry association.

2010

Social Features

With the rise in social networks, Basebone quickly adds social features to its mobile VAS services, accelerating user engagement and traffic monetisation.

2011

Expansion

Basebone expands into Kenya and beyond emerging markets by entering Australia, Spain and the Netherlands.

2012

1M

Grows to an international team of 20 staff, opening its new HQ in the heart of London.
Reaches 1 million paid subscribers.

2013

SA Office

Director and Chief Commercial Officer, James McNab, elected board member of WASPA.
Expands into Belgium, Mexico and Colombia.
Opens new offices in Cape Town, South Africa.

2014

30%

Reaches over 30% market share in South Africa.

2015

Growth

Expands into Nigeria, France and India.
Opens new offices Marbella, Spain to accommodate a larger team.
Director and Chief Commercial Officer, James McNab, elected board member of Mobile Ecosystem Forum (MEF).

2016

100 + 30

Reaches 100+ employees.
Opens new offices in Pretoria, South Africa and in Malaga, Spain.
Connects to over 30+ MNO’s worldwide.

2017

10Y & 5M

Expands into the United Arab Emirates, Poland and Italy.
Director and Chief Commercial Officer, James McNab, elected WASPA Chairman.
Celebrates 10 years in business and 5 million paid subscribers.

2018

Media Buying for Baseplay

New Business Intelligence department.
Expands media buying operation, creating 3 new specialised teams for Google, Facebook and DSPs.
Launches its new OTT Media Service Offering ‘Baseplay’.

2019

New Heights

Record number of subscribers.                           Baseplay launched a new UI for a better customer experience.
Basebone launched new services across Digital Platform with Vodacom.

2020

Baseplay V2

Baseplay v2 launched to add health and fitness through our Pulse brand to provide more health-conscious products for those stuck at home during the pandemic.

2021

New Design

Basebone rolls out the new website to promote our corporate brand.

2022

Going Places

Basebone sought to continue its modernization on our sites, and our new Baseplay was launched with exciting new products.
Baseplay launched its first stand-alone products on the Google Play Store.
Basebone undertook an exciting partnership to focus on expansion in markets.

2023

Limitless

The Basebone team took on a mass card payment project. This initiative allows us to expand beyond carrier billing and offer card payment directly on our product portals.
We were excited to welcome the expansion of our services into multiple countries in Europe and the Americas.

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates

Basebone's Global Expansion

Methodical Market Expansion: A Deliberate and Thoughtful Journey

Leadership

Guiding Visionaries: Meet Our Leadership Team

Navigating Strategic Direction

Driving Operational Excellence

Mastering the Financial Landscape

Architecting Innovation

Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates

Board of Directors

Introducing Our Board of Directors

MANAGING DIRECTOR
George Loannou
NON-EXECUTIVE DIRECTOR
NON-EXECUTIVE DIRECTOR
Andros Karayiannis
NON-EXECUTIVE DIRECTOR
NON-EXECUTIVE DIRECTOR
Icon - Elements Webflow Library - BRIX Templates
Icon - Elements Webflow Library - BRIX Templates

Our Business Model

Basebone builds all-in-one digital media platforms from the ground up using proprietary technology. We search the world for amazing content to license and package it into engaging user experiences. We provide users unlimited access to games, movies, series, books, courses and fitness workouts in one subscription service making our value proposition hard to resist. We then promote these services with online advertising so we can effectively reach our target audience.

services

Service Variation. The Best of All Worlds!

An all-in-one unlike any other. Four high-value services covering education, entertainment, gaming and fitness in a familiar yet innovative interface.

Baseplay

The Flagship Service

Baseplay is our flagship service delivering the very best content selection and the most competitive price. It’s where we test the most engaging experiences for our users.

Contact
Competitive Advantages

Differentiating Factors

Positioning
Watch in one hand checking the time
Positioning

Strategic Positioning

  • Four high-value services with mass appeal

  • All in one content platform

  • High user value positioning

  • Affordable pricing

Pig-shaped piggy bank in the hands of a man in a suit
ECONOMICS

Market Economics

  • NET profit growth strategy.

  • Profitability tools and resources

  • Financial planning and cash flow guarantee

  • AI-powered predictive ROI

Two hands hold a globe
service

Service Offerings

  • Multi-content media delivery

  • Multi-language including RTL viewing

  • Unlimited access to a all content

  • Free-trial available

  • In-house customer care and simple cancellation policy

Man with a cap looking through a magnifying glass
Content

Media Content

  • Licensed content to allow users unlimited access

  • Localised content including content from local creators

  • ML-powered content recommendations based on usage

  • Amazing award-winning titles that don’t get visibility on major platforms

Two hands clasped together in a greeting
Marketing

Digital Marketing

  • Acquisition exclusively via trusted digital marketing sources

  • All advertising done with our in-house team (no agencies or affiliates)

  • AI-based business intelligence and analysis

  • Localisation and market research in collaboration with top-tier partners

Online 
Advertising

Top-Tier Traffic Sources

Mastering the art of digital marketing. To sell our subscription-based services we exclusively use the highest quality online advertising channels. Therefore we rely on trusted partners such as Google, Meta and TikTok to generate instant attention for our wide array of entertainment offerings: games, apps, courses, eBooks, videos, movies, exercises, health plans and more.

Black man with black t-shirt and a button over the image

Connecting Digital Content Creators with New Consumers

Baseplay creators make it easy for innovative artists and outside-the-box thinkers to reach brand-new markets and maximise revenue for their content.

Frequently Asked Questions

Cras tincidunt lobortis feugiat vivamus at morbi leo urna molestie atole elementum eu facilisis faucibus interdum.

What is Basebone‘s business model?

Basebone's business model revolves around subscription-based digital media services. As a media technology company, Basebone specialises in offering subscription-based digital media services to end users worldwide.

We collaborate with individual content creators and distributors across various sectors such as entertainment, education, gaming, and fitness. Our expertise lies in curating and packaging this diverse content into engaging subscription services.

To promote our services, we leverage leading ad networks such as Google, TikTok, and Meta through performance advertising strategies. Our proficiency in Big Data and AI algorithms enables us to forecast user value accurately and acquire users cost-effectively through targeted advertising campaigns.

Moreover, for billing we establish partnerships with both Card Payment Acquirers and Mobile Carriers, expanding the reach of our services to a broader audience, encompassing both developed and emerging markets.

This business model has empowered us to efficiently scale our services to 5,518,667 active subscribers (as of May 2024) without the need for extensive brand building efforts.

Is Basebone’s business model sustainable?

Absolutely. With 20 years of experience, we've proven the sustainability of our business model centered around selling subscription based digital media services to end users.

Our strategy revolves around targeting core digital verticals with widespread appeal, such as Gaming, Entertainment, Fitness, and Education. By concentrating on these areas, we can cultivate continuous, cross-cultural interest on a large scale throughout the year.

Moreover, our emphasis on Data and AI enables us to swiftly adapt to shifts in advertising and payment technologies. This agility ensures that we can maintain controlled growth through performance advertising strategies.

How do most users subscribe to Basebone’s services?

The majority of our users opt for subscription after encountering our online ads, as we prioritise performance advertising over brand marketing. When users click on a graphic banner, they are directed to a sales page highlighting the value proposition and offering a free trial with unlimited service access. Post-subscription, users are directed to evaluate the service directly, supported by several emails detailing their purchase, reminding them of the trial period, and providing transaction receipts.

New subscribers are always informed about:
- Service pricing and billing frequency
- Subscription nature of the service
- Customer service contact details
- Service cancellation options
- Provider's contact details
- Links to general terms and conditions, and data protection provisions.

Why is the churn rate rather high?

Our acquisition strategy, centered on performance rather than branding, introduces users to our service brand through ads.

Our sales pages entice users with a free trial, fostering impulse purchases. While this approach yields rapid acquisition, it also contributes to a higher churn rate compared to branding-based strategies where subscription purchases are typically premeditated.

What are the URLs of Basebone’s numerous media services?

Our services offering operates across numerous markets, tailored to local content, branding, and styling, for example www.baseplay.co. Due to the competitive nature of performance advertising, we consider disclosing service URLs on a need to know basis.

Does Basebone own payment providers?

No. Basebone's focus lies in performance marketing and selling subscription based media services, not owning payment providers.

Can you provide insights into Basebone’s performance advertising activities?

We concentrate on performance-based online advertising to optimize ROI and ensure profitable growth. Utilising Big Data and AI algorithms, we analyze campaign performance, aiming to acquire users at a cost lower than the revenue they generate—a departure from branding initiatives with unattributable revenue.

Does Basebone have offices or is it a Remote Company?

We embrace the hybrid work model. Initially operating from six worldwide offices without remote workers, Basebone's policy evolved toward talent-first recruitment. During COVID, transitioning to full remote work significantly boosted productivity, recruitment and reduced overheads. Post-COVID, remote work became standard, with offices in Nicosia, Cape Town and shared spaces in Marbella and London.

Does Basebone work with 3rd Party customer support services?

Yes, alongside our in-house team, we enlist 3rd party customer support services to manage new customer growth effectively, allowing our in-house team to focus on engaged users. These services are fully trained on our offerings, assisting users with subscription management and applicable refunds.

Why are Basebone's services sold at different price points?

Our pricing is adjusted relative to acquisition and content licensing costs per market. Our flagship product www.baseplay.co is competitively priced to encourage organic growth. However a lower price point also limits where we can promote a service using performance advertising, hence the requirement for additional brands.

Our Guiding Principles

Innovation, quality, speed and culture are core principles at Basebone.

Innovation

At Basebone, we firmly believe that innovation is the heartbeat of progress, and this is where it all begins. Our commitment drives us to stay at the forefront.

Quality

Quality isn't static; it's an ongoing pursuit. We embrace a culture of continuous improvement, where feedback is valued, lessons are learned, and our processes are refined.

Speed

We prioritise speed to market to drive growth. We are not afraid to make mistakes often in order to find winning ideas that lead to even greater success.

Culture

We are an ideas-first company which means we work hard to combat politics, big egos and other toxic traits that get in the way of letting the best idea win. We have a lot of fun solving problems and navigating the fast-paced world of media and technology.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.